Please allow 1-5 business days for your order to be processed and shipped.
We offer two shipping methods for you to choose at checkout,
Standard Shipping - Price calculated at checkout
UK - 9-15 business days
Western Europe - 8-15 business days
Rest of Europe - 12-20 business days
AU, NZ - 6-12 business days
KR, JP, HK, - 4-10 business days
Middle East - 12-20 business days
Rest of the world - 15-25 business days
Express Shipping - Price calculated at checkout.
US, CA - 5-8 business days
Western Europe - 6-10 business days
You will receive an email once your order has been shipped. Proceed then to your order status page and there you will find the tracking code.
If you can't find your tracking code do not worry, just request it to us using the live chat or on Instagram.
To track your order just click the tracking code on your order status page.
Please make sure to constantly monitor your package status.
RETURN TO SENDER
If the the delivery fails and the package is not picked up within the storage period provided your order won't return to our warehouse but instead to an international shipping hub.
From the courier's international hub, we will be able to reship your package at your request.
Please do not let the order come back as we won't be able to store those products again in our warehouse.
You can only apply for a return after you received your package, for further information regarding our return policy please visit our Returns Page.
We ship our packages DDU (Duties Delivered Unpaid), and for some non-US countries additional import fees may need to be paid in order to release your order. Unfortunately we can't be responsible to any additional import charges charged by your country's import laws, and those are your responsibility to pay.
If you won't pay the fees the order will return to us and you will be refunded the amount you spent less a $10 USD handling fee.